Terms & Conditions

Terms and Conditions

These Terms and Conditions govern:

  • The use of www.retaildistrict.co.uk (the “Website”); and
  • The sale and supply of goods and services via this Website.

The Website is operated by Retail District Limited (“RD”, “we”, “us”, or “our”). Access to and use of this Website is conditional upon your acceptance of these Terms and Conditions and any related policies (collectively, the “Site Terms”). The Site Terms include, but are not limited to, our Delivery, Returns, and Support Policies.

Please read these Terms carefully. By accessing or using the Website, you confirm your agreement to be bound by the Site Terms, which apply each time you visit. If you do not agree to any part of the Site Terms or lack the authority to do so, please discontinue use of the Website immediately.

1. Definitions and Interpretation

Within these Site Terms:

  • "Consumer" means any individual purchasing goods or services unrelated to their trade, business, or profession.
  • "Cookies" refer to small data files stored on your device that enable functionality and personalised content.
  • "Higher Value Goods" are items priced at £1,000 or above, inclusive of VAT and delivery.
  • "Personal Data" denotes any data that can identify an individual, including name, contact details, IP address, and transaction history.
  • "Site Materials" include all content on the Website, such as trademarks, designs, product descriptions, HTML, graphics, and code.

2. Terms for the Supply of Goods and Services

2.1 Shopping with Retail District

Retail District operates exclusively online, providing access to high-quality products at competitive prices. We supply goods solely within the UK mainland.

2.2 Contract Formation, Pricing, and Payment

Ownership of goods passes to you upon dispatch. We accept various payment methods, including Visa, Mastercard, Apple Pay, Google Pay, and PayPal. Payments are subject to card issuer authorisation, and failure to obtain authorisation will result in cancellation of your order.

Saved payment methods are automatically updated in collaboration with card networks. Depending on the supplier, payments may be processed immediately upon order placement or later during dispatch. Note that all card payments are secure and encrypted.

2.3 Product Descriptions, Availability, and Modifications

We make every effort to ensure that descriptions and availability of goods are accurate. However, we reserve the right to:

  • Alter, withdraw, or discontinue any product or service without prior notice;
  • Limit quantities available for purchase; and
  • Reject orders based on inaccuracies in pricing or other material information.

Product images are for illustrative purposes only and may differ from actual items.

2.4 Risk and Title

The risk of loss or damage to goods transfers to you upon delivery. Ownership transfers to you upon dispatch. We accept no liability for delays or failures in delivery beyond our reasonable control.

3. Website Usage Terms

3.1 Limitations on Use and Licence

The Website is for personal, non-commercial use only and is governed by the laws of England and Wales. You are granted a limited, non-exclusive licence to access the Website. The following actions are strictly prohibited:

  • Resale or commercial use of any Site Materials;
  • Modification, adaptation, translation, reverse engineering, or derivative use of the Website’s code;
  • Collection and use of any product listings or descriptions; and
  • Utilising any data mining, robots, or similar data-gathering tools on the Website.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account and password. Immediately notify us at info@retaildistrict.co.uk if you suspect any security breach. We reserve the right to take necessary actions to secure the Website and your account, which may include terminating accounts, changing passwords, or verifying transactions.

3.3 Intellectual Property Rights

All Site Materials, including but not limited to trademarks, logos, and content, are owned by Retail District Limited or its licensors. Except as expressly permitted, you may not reproduce, modify, distribute, or otherwise exploit any Site Materials without our prior written consent.

4. General Provisions

4.1 Third-Party Rights

No third party shall have the right to enforce any of these Terms under the Contracts (Rights of Third Parties) Act 1999 or otherwise.

4.2 Waivers

Any failure or delay by us to enforce a provision or exercise a right shall not constitute a waiver of that provision or right. All waivers must be expressly stated in writing.

4.3 Severability

Should any provision of these Terms be deemed unlawful or unenforceable, it shall be severed from the remaining provisions, which shall remain in full force and effect.

4.4 Modifications to the Site Terms

We reserve the right to modify these Terms at our sole discretion. Changes will be posted on the Website, and your continued use constitutes acceptance of the modified Terms. However, changes will not apply retroactively to orders placed prior to such modifications.

4.5 Termination of Access

We reserve the right to terminate your access to the Website or cancel any orders, at any time and without notice, if we reasonably believe you have breached any of these Terms or applicable laws.

4.6 Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. If you are a Consumer, you may bring proceedings in the courts of your residence in the UK. For non-Consumers, the courts of England and Wales shall have exclusive jurisdiction.

5. Further Information

For more details about your statutory rights, please refer to the “Your rights to cancellation and returns” section, or visit citizensadvice.org.uk.

6. Contact Information

For any questions or concerns regarding these Terms, please contact us:

Last updated: 17/10/2024